jilibay Terms and Conditions — What You Need to Know Before You Play

To register and use jilibay, you must be at least 21 years of age and a resident of the Philippines. By completing the registration process, you confirm that all personal information you provide is accurate, current, and complete. Each individual is permitted to hold only one account on the platform — duplicate accounts are strictly prohibited and may result in suspension or permanent closure of all associated accounts. You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. Any activity that occurs under your account is your responsibility, and you must notify our support team immediately if you suspect unauthorised access. jilibay reserves the right to request identity verification documents at any point to confirm eligibility and account ownership.

All transactions on jilibay are conducted in Philippine pesos (PHP) through supported local payment methods. Deposits are credited to your account balance once the transaction has been confirmed by the relevant payment provider. Withdrawal requests are processed back to the same payment method used for the original deposit, subject to identity verification and any applicable wagering requirements tied to active bonuses. jilibay does not accept deposits from third-party accounts — the payment method must belong to the registered account holder.Minimum withdrawal amounts and processing times are clearly displayed in the account section before you confirm any request. We reserve the right to delay or decline a withdrawal if verification requirements have not been met or if there is a reasonable suspicion of fraudulent activity.

Promotional offers available on the Promotion page are subject to specific terms that are published alongside each offer. Bonuses are credited to eligible accounts only and may carry wagering requirements that must be fulfilled before any associated winnings can be withdrawn. Attempting to abuse promotional offers — including creating multiple accounts to claim the same bonus, or using bonus funds in a manner inconsistent with the stated terms — will result in the forfeiture of the bonus and any winnings derived from it. jilibay reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Players are encouraged to review the full terms of each promotion before opting in. Bonuses cannot be transferred between accounts or exchanged for cash outside of the conditions stated in the relevant offer.

All games and betting markets available on jilibay are governed by individual game rules that are accessible within each game or betting section. It is your responsibility to understand the rules of any game or market before placing a wager. Bets that have been confirmed and accepted cannot be cancelled or amended. In the event of a technical fault or system error that affects the outcome of a game or bet, jilibay reserves the right to void the affected round or wager and return the staked amount to the player's account. Any attempt to exploit software errors, use automated betting tools, or engage in collusion with other players is strictly prohibited and will result in immediate account suspension. The platform covers live casino tables, slots, and sports betting — each section operates under its own set of rules, which are available within the respective area of the platform.

The following activities are strictly prohibited on the jilibay platform: creating more than one account, providing false registration information, using the platform for any unlawful purpose, attempting to manipulate game outcomes, engaging in money laundering or any form of financial fraud, and sharing account access with any third party. jilibay monitors account activity and transaction patterns to detect irregular behaviour. Where prohibited activity is identified or reasonably suspected, we reserve the right to suspend or permanently close the account, withhold pending withdrawals pending investigation, and report the matter to relevant authorities where required by law. Players who believe their account has been suspended in error may contact our support team to request a review. All decisions made by jilibay in relation to account suspension are final pending the outcome of any formal review process.

jilibay is committed to providing a safe and responsible entertainment environment for all players in the Philippines. We provide tools and resources to help members manage their gaming activity, including access to information about responsible gaming practices on our dedicated Responsible Gaming page. Players who feel that their gaming activity is becoming problematic are encouraged to contact our support team to discuss available options, including voluntary self-exclusion. During a self-exclusion period, the affected account will be restricted from placing any wagers, and promotional communications will be suspended. Self-exclusion requests are processed promptly and cannot be reversed during the agreed exclusion period. We also encourage players to make use of external support resources if they feel they need additional assistance beyond what the platform provides.

Your personal data is collected and processed in accordance with our Privacy Policy, which sets out in detail how we use, store, and protect your information. By registering on jilibay, you consent to the collection and processing of your personal data as described in that policy. You are responsible for keeping your account login details secure and must not share them with any other person. jilibay uses industry-standard security measures to protect account data and transaction information, but we cannot guarantee absolute security against all possible threats. You should use a strong, unique password for your jilibay account and update it regularly. If you suspect that your account has been accessed without your authorisation, you must contact our support team immediately so that appropriate action can be taken to secure your account.

jilibay provides its platform on an "as available" basis and does not guarantee uninterrupted access at all times. Scheduled maintenance, technical issues, or circumstances beyond our control may occasionally affect platform availability, and we will make reasonable efforts to restore service as quickly as possible. To the fullest extent permitted by applicable law, jilibay shall not be liable for any loss of winnings, loss of data, or any indirect or consequential loss arising from your use of the platform. This limitation applies whether the loss arises from a technical fault, a service interruption, or any other cause. Nothing in these Terms and Conditions limits our liability for fraud, gross negligence, or any other matter that cannot be excluded under Philippine law. Your use of the platform is at your own risk, and you are responsible for ensuring that your use complies with all applicable laws in your jurisdiction.

jilibay reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered members through the platform or by email. Your continued use of the platform after any changes have been published constitutes your acceptance of the revised terms. It is your responsibility to review these Terms and Conditions periodically to stay informed of any updates. If you do not agree with any changes made to these terms, you should stop using the platform and contact our support team to close your account. We recommend bookmarking this page so you can check back easily whenever you need to review the current version of our terms.